FAQs

Is everything Gluten Free?

Yes! Everything!

Is everything vegan?

Yes! Also everything!

How are your items packaged?

Our delicious brownies and blondies are wrapped in a layer of greaseproof paper, placed in a compostable presentation box layered with biodegradable packaging, these are then placed in their delivery box ready to be dispatched

How should I store my items?

Best consumed on day of arrival…if you would like to store your brownies/blondies for longer, please place your brownies/blondies in an airtight container stored in the fridge where they will keep for 7- 10 days, alternatively, store frozen for up to 3 months

To defrost your brownies/blondies:

Your brownies/blondies will not take long to defrost as they don't contain butter. You can place them in a container in the fridge where they will stay fudgey and firm, or if you prefer, you can defrost them at room temperature stored in an airtight container for a more squidgy texture.

What delivery options do you provide?

Option 1 – 1 st class , next working day delivery £3.58 – please allow 1-3 working days
Option 2 – track 24 next working day delivery £5.47
Please allow 1-3 working days for delivery for possible postal delays

What are your refund & returns policies?

Your brownies/blondies will have been baked to order especially for you, in the unlikely event you are less than satisfied with your purchase, please contact me at annaswift@sky.com stating reason. A refund will only be given on receipt of goods received in their original packaging using the track 24 option at checkout. Once goods have been dispatched, I am unable to accept returns due to goods damaged during transit or possible postal delays by Royal Mail, please contact your local royal mail delivery office for more information.

How do I place an order?

Please place orders through the ‘Order’ part of the website. If you live outside of the listed free delivery zones you will need to add on a Delivery Fee before proceeding to checkout. More information can be found on each product page.